A private bank was struggling with regulatory workload and finding a CDD/KYC Analyst for their group head office. They had had the position open for a while and received several profiles from other agencies that didn’t quite fit.
There were two main problems with the candidates that the client had seen so far – firstly their lack of sector knowledge and secondly their technical experience, particularly in complex structures, trust and real estate. Through discussions with the client, it had become clear that other agencies had been targeting KYC analysts in retail and corporate banking, when in reality taking someone from an organisation with a more complex client base would have a bigger impact when starting. We also assisted in the screening process by asking questions around there previous experience with complex structures and complex KYC work.
Within 48 hours we provided CVs and information regarding their previous experience with complex structures and challenging KYC work. After a further two stages the client hired 3 analysts to assist with workload. As a result of our work the Managing Director has signed an exclusive agreement going forward for future hires.