Senior Claims Process Optimization Analyst

  • Posted: 13/05/2024
  • Salary: -
  • Location: Manhattan, Atlanta, or Hartford, , - None Specified -
  • Job Type: Permanent/Fixed Term

JCW has partnered with a leading insurance carrier in hiring a Senior Claims Process Analyst in joining their operations team, driving continuous improvement initiatives for US Claims. The ideal candidate would have experience optimizing and improving P&C Claims processes. If interested in this opportunity, apply today!


*Position offered in Manhattan, Hartford CT, and White Plains*



  • You'll contribute to defining and implementing organization-wide policy controls while ensuring adherence through routine audits.
  • Lead business analysis and change management efforts, aligning changes with stakeholders and ensuring smooth integration into operations.
  • Lead future claims system integration using LEAN and Agile methodologies.
  • Coordinate policy and process activities, ensuring adherence and conducting lifecycle reviews.



  • 5+ years of operational or technical experience, focusing on Compliance, Regulatory, or Controls.
  • Track record of working with senior stakeholders and leading projects.
  • Knowledge of claims processes, controls, or similar environments.


For more information, please reach out to Cassidy Tsakoniatis at

Clara Masson Senior Consultant

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